Terms and Conditions
Padula Institute of Vision
Effective Date: August 21, 2026
Welcome to the website of Padula Institute of Vision (“we,” “us,” or “our”). By accessing or using our website, services, or enrolling in our SMS communications, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Terms & Services
Padula Institute of Vision provides neuro-optometric rehabilitation, low vision services, and comprehensive eye care information. The content provided on this website is for informational and educational purposes only and does not constitute medical advice or establish a doctor-patient relationship. Always consult a qualified healthcare provider for medical concerns.
2. Mobile Messaging & SMS Program Terms (A2P 10DLC Compliance)
Padula Institute of Vision offers a mobile text messaging service powered by Aircall to communicate with patients and website users.
Program Description: By opting in to our text messaging service (via online form submission, web chat, paper intake forms, or direct text inquiry), you agree to receive text messages (SMS and MMS) from Padula Institute of Vision regarding:
Appointment scheduling, confirmations, and reminders
Care updates and patient notifications
Customer service responses and account inquiries
Billing alerts or administrative updates
Message Frequency:
Message frequency varies depending on your interactions with us and your upcoming appointment schedule.
Cost & Data Rates:
Message and data rates may apply for any messages sent to you from us and to us from you. Check with your wireless provider for details regarding your specific text and data plan.
Opt-Out & Customer Support:
To Stop Messages: You can cancel the SMS service at any time. Text STOP to any message you receive from us to unsubscribe. After sending STOP, you will receive one confirmation message confirming your opt-out. No further messages will be sent unless you re-enroll.
To Get Help: If you need assistance, text HELP to any message you receive from us, or contact our team directly at info@padulainstitute.com or call (203) 310-2020.
Carrier Liability Disclaimer:
Carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
3. Mobile Privacy & Data Sharing Policy
We respect your privacy and are committed to protecting your personal information.
No Mobile Data Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In Protection: Wireless phone numbers collected for the purpose of SMS communication will not be sold, rented, leased, or shared with third-party marketers or unauthorized organizations under any circumstances.
4. Patient Privacy & HIPAA
Communications via unencrypted SMS text messages may present security risks. By opting in to SMS communications, you acknowledge these risks. For comprehensive details on how we handle protected health information (PHI) under HIPAA, please review our separate [Notice of Privacy Practices].
5. Website Usage & Intellectual Property
All content on this website—including text, graphics, logos, and images—is the property of Padula Institute of Vision and protected by applicable copyright and trademark laws. Unauthorized reproduction or redistribution is strictly prohibited.
6. Limitation of Liability
To the fullest extent permitted by law, Padula Institute of Vision shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, use of, or inability to use this website or our SMS communication services.
7. Contact Us
If you have questions or concerns regarding these Terms and Conditions or our mobile messaging program, please contact us at:
Padula Institute of Vision
37 High Street
Guilford, CT 06437
Phone: (203) 310-2020
Email: info@padulainstitute.com
Website: www.padulainstitute.com
PLEASE CONTACT US!